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A travel guide to Collaboration – CIO magazine |
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Collaboration Rules – Harvard Business Review |
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Managing the Extended Organization: Handling the Risks of BPO Relationships – Knowledge@Wharton, University of Pennsylvania |
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Globalization of IT Services and White Collar Jobs – Institute for International Economics |
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India’s Next Step – Information Week |
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Now More Than Ever, Innovation Is The Answer – Business Week Online |
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Outsourcing Will Grow –rediff.com |
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A Major Inflection Point in Information Technology - How BPO will change CIOs’ roles and the way they work – Optimize Magazine |
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IT Alignment Revisited - Why we're no closer to IT alignment today than we were 20 years ago – Optimize Magazine |
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Outsourcing Trade-offs: Avoiding the Pitfalls – CompliancePipeline |
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2005 Global IT Outsourcing Study – DiamondCluster |
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Globalization and Search take Center Stage – PC Magazine |
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IT and Services and BPO Contract Sizes Fall 47% in Q2 2005 – CRM Today |
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Survey Links IT, Financial Performance – Datamation |
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The Case For, and Against, Shifting Back-office Operations Overseas – Knowledge@Wharton, University of Pennsylvania |
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In a Global Economy, Competition Among BPO Rivals Heats Up – Knowledge@Wharton, University of Pennsylvania |
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“Business Processes Are Moving from the West to Other Parts of the World” – Knowledge@Wharton, University of Pennsylvania |
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The great business process handoff – Infoworld |
